Understanding and predicting incident mitigation time
- Creator: Wang, Weijing , Chen, Junjie , Yang, Lin , Zhang, Hongyu , Wang, Zan
- Resource Type: journal article
- Date: 2023
Graph-based Incident Aggregation for Large-Scale Online Service Systems
- Creator: Chen, Zhuangbin , Liu, Jinyang , Su, Yuxin , Zhang, Hongyu , Wen, Xuemin , Ling, Xiao , Yang, Yongqiang , Lyu, Michael R.
- Resource Type: conference paper
- Date: 2021
How long will it take to mitigate this incident for online service systems?
- Creator: Wang, Weijing , Chen, Junjie , Xu, Zhangwei , Dang, Yingnong , Zhang, Dongmei , Yang, Lin , Zhang, Hongyu , Zhao, Pu , Qiao, Bo , Kang, Yu , Lin, Qingwei , Rajmohan, Saravanakumar , Gao, Feng
- Resource Type: conference paper
- Date: 2021
How to mitigate the incident? An effective troubleshooting guide recommendation technique for online service systems
- Creator: Jiang, Jiajun , Lu, Weihai , Chen, Junjie , Lin, Qingwei , Zhao, Pu , Kang, Yu , Zhang, Hongyu , Xiong, Yingfei , Gao, Feng , Xu, Zhangwei , Dang, Yingnong , Zhang, Dongmei
- Resource Type: conference paper
- Date: 2020
Identifying linked incidents in large-scale online service systems
- Creator: Chen, Yujun , Yang, Xian , Dong, Hang , He, Xiaoting , Zhang, Hongyu , Lin, Qingwei , Chen, Junjie , Zhao, Pu , Kang, Yu , Gao, Feng , Xu, Zhangwei , Zhang, Dongmei
- Resource Type: conference paper
- Date: 2020
Towards Intelligent Incident Management: Why We Need It and How We Make It
- Creator: Chen, Zhuangbin , Kang, Yu , Li, Liqun , Zhang, Xu , Zhang, Hongyu , Xu, Hui , Zhou, Yangfan , Yang, Li , Sun, Jeffrey , Xu, Zhangwei , Dang, Yingnong , Gao, Feng , Zhao, Pu , Qiao, Bo , Lin, Qingwei , Zhang, Dongmei , Lyu, Michael R.
- Resource Type: conference paper
- Date: 2020